Returns & Exchanges

At GOODSTONE, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original condition. Our streamlined process ensures that your fashion investment is protected from the moment it arrives at your door.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, and include the packing slip provided in your digital return confirmation.

• 3.
  Label and Ship

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of starting the request.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund or exchange will be processed to your original payment method within 5-7 business days.